How To Fix 64632 - Checkbox "payment transaction" will be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 632

• Message text: Checkbox "payment transaction" will be reset

What causes this issue?

You cannot link a payment request with a posting to a customer account
in the securities module.

System Response

The system does make postings to the customer account.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 64632 - Checkbox "payment transaction" will be reset ?

  The SAP error message 64632, which states "Checkbox 'payment transaction' will be reset," typically occurs in the context of payment processing within the SAP system. This message indicates that the system is resetting the checkbox for the payment transaction, which can happen for various reasons.
  Cause:
  
  Inconsistent Data: The checkbox may be reset due to inconsistencies in the data entered for the payment transaction. This could be due to missing or incorrect information in the payment document.
  Configuration Issues: There may be configuration settings in the payment processing module that are not aligned with the current transaction.
  User Authorization: The user may not have the necessary authorizations to perform the payment transaction, leading the system to reset the checkbox.
  System Logic: The underlying logic in the SAP system may determine that the conditions for a payment transaction are not met, prompting the reset.
  
  Solution:
  
  Check Data Entry: Review the payment document for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to payment processing in the SAP system. Ensure that they are set up correctly according to your organization's requirements.
  User Authorization: Verify that the user has the necessary authorizations to execute payment transactions. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the payment transaction process and the error message.
  Debugging: If the issue persists, consider debugging the transaction to identify any underlying issues in the code or logic that may be causing the reset.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or F-53 (Post Outgoing Payments).
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.