How To Fix 64347 - Payment details are taken from standing instructions

SAP Error Message - Details

• Message type: E = Error

• Message class: 64 - Treasury Management: Securities

• Message number: 347

• Message text: Payment details are taken from standing instructions

What causes this issue?

You have entered a new counterparty.

System Response

The system has taken the payment details data from the standing
instructions of the counterparty and used it for the internal bank
account, the house bank data, and the partner bank data. Any existing
entries were overwritten.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 64347 - Payment details are taken from standing instructions ?

  The SAP error message 64347, which states "Payment details are taken from standing instructions," typically occurs in the context of payment processing within the SAP system, particularly when dealing with payment runs or automatic payment processing.
  Cause:
  This error message indicates that the system is attempting to process a payment, but it is defaulting to the payment details specified in the standing instructions for the vendor or customer instead of the details you may have entered or expected. This can happen for several reasons:
  
  Standing Instructions Exist: The vendor or customer has standing instructions set up in the system, which take precedence over other payment details.
  Payment Method Configuration: The payment method being used may be configured to always pull from standing instructions.
  Missing or Incorrect Payment Details: The payment details you are trying to use may be missing or incorrectly configured, leading the system to revert to the standing instructions.
  User Authorization: The user may not have the necessary authorization to override the standing instructions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Standing Instructions: Review the standing instructions for the vendor or customer in question. You can do this by navigating to the vendor or customer master data and checking the payment details section.
  
  
  Modify Payment Method: If you want to use different payment details, you may need to change the payment method or ensure that the payment method you are using allows for manual entry of payment details.
  
  
  Update Payment Details: If the standing instructions are not correct or need to be updated, you can modify them in the vendor or customer master data.
  
  
  Override Standing Instructions: If you have the necessary authorization, you may be able to override the standing instructions during the payment run. This may involve changing settings in the payment run configuration.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific configurations related to payment processing and standing instructions.
  
  
  User Authorization: Ensure that you have the appropriate permissions to make changes to payment details or standing instructions.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FK02 (Change Vendor) or FD02 (Change Customer) to access and modify standing instructions.
  Payment Program Configuration: Check the configuration of the payment program in transaction FBZP to ensure that it is set up correctly.
  SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.