How To Fix 63818 - Dunning area & with dunning procedure & is defined for customer.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 63 - Messages for Real Estate Management

  • Message number: 818

  • Message text: Dunning area & with dunning procedure & is defined for customer.

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  • What causes this issue?

    Dunning area & with dunning procedure & is defined for the customer.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a different dunning area for the rental agreement to define a
    new dunning procedure.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 63818 - Dunning area & with dunning procedure & is defined for customer. ?

    The SAP error message 63818 typically indicates that there is an issue with the dunning area and dunning procedure configuration for a customer. This error can occur when trying to perform dunning activities for a customer who does not have the necessary dunning area or dunning procedure defined in the system.

    Cause:

    1. Missing Dunning Area: The customer may not have a dunning area assigned in their master data.
    2. Missing Dunning Procedure: The dunning procedure that is supposed to be used for the customer may not be defined or assigned correctly.
    3. Configuration Issues: There may be issues in the configuration settings for dunning areas or dunning procedures in the SAP system.
    4. Customer Master Data: The customer master data may not be properly maintained, leading to the absence of required dunning information.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code FD03 for display).
      • Verify if the dunning area is assigned correctly in the customer’s financial data.
      • Ensure that the dunning procedure is also assigned.
    2. Define Dunning Area:

      • If the dunning area is missing, you can define it in the customer master data using transaction code FD02 (change customer).
      • Navigate to the "Dunning" tab and enter the appropriate dunning area.
    3. Assign Dunning Procedure:

      • Ensure that the dunning procedure is defined in the system. You can check this in the configuration settings (transaction code SPRO).
      • Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Dunning > Define Dunning Procedures.
      • Make sure that the dunning procedure is correctly set up and assigned to the relevant dunning area.
    4. Review Configuration:

      • Check the configuration for dunning areas and procedures to ensure they are set up correctly.
      • Ensure that the dunning area is linked to the correct company code and that the dunning procedure is active.
    5. Test Dunning Run:

      • After making the necessary changes, perform a test dunning run to ensure that the error is resolved.

    Related Information:

    • Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It involves sending out reminders and notices to customers who have not paid their invoices on time.
    • Dunning Areas: Dunning areas are used to categorize customers for dunning purposes. Different dunning procedures can be applied based on the dunning area.
    • Dunning Procedures: These are predefined sets of rules that determine how dunning is carried out, including the frequency of reminders, the content of the reminders, and the escalation process.

    If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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