How To Fix 63797 - Company code &, dunning area &: Description missing in language &

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 797

• Message text: Company code &, dunning area &: Description missing in language &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 63797 - Company code &, dunning area &: Description missing in language & ?

  The SAP error message 63797 indicates that there is a missing description for a specific company code and dunning area in a particular language. This error typically arises in the context of dunning processes, where the system requires a description for the dunning area to generate dunning notices or perform related functions.
  Cause:
  
  Missing Description: The primary cause of this error is that the description for the specified dunning area in the specified language is not maintained in the system.
  Configuration Issues: There may be issues in the configuration of dunning areas or company codes, leading to incomplete data entries.
  Language Settings: The language settings in the user profile or the system may not match the language for which the description is missing.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Maintain Dunning Area Descriptions:
  
  Go to the transaction code OBD2 (or navigate through the menu: Financial Accounting > Accounts Receivable > Dunning > Dunning Areas > Maintain Dunning Areas).
  Check the entries for the specified company code and dunning area.
  Ensure that a description is provided for the required language. If it is missing, enter the appropriate description.
  
  
  
  Check Language Settings:
  
  Verify the language settings in your user profile. You can do this by going to SU01 (User Maintenance) and checking the language field.
  Ensure that the language you are using matches the language for which the description is missing.
  
  
  
  Review Configuration:
  
  If you have access, review the configuration settings for dunning areas and company codes to ensure that all necessary data is correctly maintained.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the changes are transported to the production environment correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for additional guidance on maintaining dunning areas and descriptions.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBD2: Maintain Dunning Areas
  SU01: User Maintenance
  
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments.
  Language Support: SAP supports multiple languages, and it is essential to maintain descriptions in all relevant languages for global operations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.