How To Fix 63711 - Choose either advance payments or flat rates

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 711

• Message text: Choose either advance payments or flat rates

What causes this issue?

The adjustment program based on service charge settlements adjusts
either the advance payments or the flat rates on the basis of the
settlement results.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

You must select either "Adjust advance payment" or "Adjust flat rate".

System Response

How to fix this error?

If you want to adjust both the advance payments and the flat rates on
the basis of the settlement results, carry out two consecutive program
runs.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63711 - Choose either advance payments or flat rates ?

  The SAP error message 63711, which states "Choose either advance payments or flat rates," typically occurs in the context of financial transactions, particularly when dealing with billing or payment processing in SAP. This error indicates that there is a conflict in the configuration or selection of payment methods in a transaction where both advance payments and flat rates are being considered, but the system requires a choice between the two.
  Cause:
  
  Configuration Conflict: The system is set up in such a way that it expects either advance payments or flat rates to be selected, but both options are being presented or processed simultaneously.
  Transaction Type: The specific transaction type being processed may not support both payment methods, leading to this error.
  Master Data Issues: The customer or vendor master data may have conflicting settings regarding payment terms or methods.
  
  Solution:
  
  Review Transaction Settings: Check the transaction you are processing to ensure that you are only selecting either advance payments or flat rates. Make sure that you are not inadvertently trying to apply both.
  Adjust Configuration: If you have access to configuration settings, review the settings for the relevant transaction type in the SAP system. Ensure that the configuration allows for only one of the payment methods to be selected.
  Check Master Data: Review the master data for the customer or vendor involved in the transaction. Ensure that the payment terms and methods are correctly set up and do not conflict with the transaction being processed.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction type you are working with, as there may be additional requirements or settings that need to be adjusted.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on how to resolve it.
  Transaction Codes: Familiarize yourself with the transaction codes related to billing and payment processing in SAP, as this can help you navigate the system more effectively.
  User Roles and Permissions: Ensure that you have the appropriate permissions to make changes to transaction settings or master data, as this can impact your ability to resolve the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.