How To Fix 63206 - The payments on account for customer were not cleared

63206 - Overview

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 206

• Message text: The payments on account for customer were not cleared

What causes this issue?

The payments on account determined by the system in the amount of &V2&
&V3& have not been cleared. A new payment on account in the original
amount of &V1& &V3& will be posted.

Error message extract from SAP system. Copyright SAP SE.

63206 - Details

• The SAP error message 63206, which states "The payments on account for customer were not cleared," typically occurs in the context of accounts receivable when there are open items in a customer's account that have not been cleared or settled. This can happen for various reasons, such as incorrect payment application, missing invoices, or discrepancies in payment amounts.
  Causes:
  
  Unapplied Payments: Payments made by the customer that have not been applied to any specific invoice.
  Partial Payments: Payments that do not fully cover the outstanding invoices, leaving a balance.
  Incorrect Payment Allocation: Payments allocated to the wrong invoices or accounts.
  Open Items: There are still open items in the customer account that need to be cleared.
  Currency Differences: If payments are made in a different currency, exchange rate differences may cause discrepancies.
  Clearing Document Issues: Issues with the clearing document that may prevent the clearing of payments.
  
  Solutions:
  
  Review Customer Account: Check the customer account for any open items