How To Fix 63206 - The payments on account for customer were not cleared


63206 - Overview

  • Message type: E = Error

  • Message class: 63 - Messages for Real Estate Management

  • Message number: 206

  • Message text: The payments on account for customer were not cleared

  • Show details Hide details
  • What causes this issue?

    The payments on account determined by the system in the amount of &V2&
    &V3& have not been cleared. A new payment on account in the original
    amount of &V1& &V3& will be posted.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 63206 - The payments on account for customer were not cleared ?
    The SAP error message 63206, which states "The payments on account for customer were not cleared," typically occurs in the context of accounts receivable when there are open items in a customer's account that have not been cleared or settled. This can happen for various reasons, such as incorrect payment application, missing invoices, or discrepancies in payment amounts.
    Causes:
    
    Unapplied Payments: Payments made by the customer that have not been applied to any specific invoice.
    Partial Payments: Payments that do not fully cover the outstanding invoices, leaving a balance.
    Incorrect Payment Allocation: Payments allocated to the wrong invoices or accounts.
    Open Items: There are still open items in the customer account that need to be cleared.
    Currency Differences: If payments are made in a different currency, exchange rate differences may cause discrepancies.
    Clearing Document Issues: Issues with the clearing document that may prevent the clearing of payments.
    
    Solutions:
    
    Review Customer Account: Check the customer account for any open items

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