How To Fix 63196 - No customer has been selected

SAP Error Message - Details

• Message type: E = Error

• Message class: 63 - Messages for Real Estate Management

• Message number: 196

• Message text: No customer has been selected

What causes this issue?

In order to continue processing the incoming payments, you must select
a customer. You have not selected a customer from the list.

System Response

The incoming payments cannot be processed further.

How to fix this error?

Select a customer for the incoming payments.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 63196 - No customer has been selected ?

  The SAP error message "63196 No customer has been selected" typically occurs in scenarios where a transaction or process requires a customer to be specified, but none has been selected or entered. This error can arise in various contexts, such as during sales order creation, billing, or customer-related reports.
  Cause:
  
  No Customer Selected: The most straightforward cause is that the user has not selected a customer in the relevant transaction.
  Incorrect Transaction Flow: The user may be in a part of the transaction that requires a customer to be selected before proceeding, but they have not done so.
  Data Entry Error: The user may have entered data incorrectly or skipped a step that involves selecting a customer.
  Authorization Issues: In some cases, the user may not have the necessary permissions to view or select customers.
  
  Solution:
  
  Select a Customer: Ensure that you have selected a customer in the relevant field before proceeding. This may involve searching for the customer using the search function or entering the customer number directly.
  Check Transaction Steps: Review the steps in the transaction to ensure that you are following the correct flow and that you have not missed any required fields.
  Review Input Data: Double-check any data you have entered to ensure it is correct and complete.
  User Authorization: If you suspect that authorization might be an issue, contact your SAP administrator to verify that you have the necessary permissions to access customer data.
  Consult Documentation: If the error persists, refer to SAP documentation or help resources for specific guidance related to the transaction you are working on.
  
  Related Information:
  
  Transaction Codes: The error can occur in various transaction codes, such as VA01 (Create Sales Order), VF01 (Create Billing Document), etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the correct procedures for selecting customers in SAP to minimize the occurrence of this error.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.