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Message type: E = Error
Message class: 63 - Messages for Real Estate Management
Message number: 089
Message text: Incoming pmnt already made for cust.doc. & & &
An incoming payment has already been posted for document &v1& &v2&
&v3&. Therefore, it is no longer possible to reverse the document.
The settlement will not be reversed.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
63089
- Incoming pmnt already made for cust.doc. & & & ?The SAP error message "63089 Incoming payment already made for cust.doc." typically indicates that there is an attempt to process an incoming payment for a customer document that has already been settled or paid. This can occur in various scenarios, such as when trying to post a payment against an invoice that has already been cleared or when there is a duplicate payment attempt.
Causes:
- Duplicate Payment Entry: The payment you are trying to post has already been recorded in the system.
- Cleared Document: The customer document (invoice) has already been cleared or settled in a previous transaction.
- Incorrect Document Reference: The payment is being applied to the wrong document or customer account.
- Data Entry Error: There may be a mistake in the data entry, such as incorrect amounts or document numbers.
Solutions:
- Check Payment History: Review the payment history for the customer document in question to confirm if a payment has already been made.
- Verify Document Status: Use transaction codes like
FB03
(Display Document) to check the status of the customer document and see if it has been cleared.- Correct Document Reference: Ensure that you are referencing the correct customer document when posting the payment.
- Use Clearing Transactions: If you need to reverse or adjust a payment, consider using appropriate clearing transactions (e.g.,
F-32
for clearing open items).- Consult with Finance Team: If you are unsure about the status of the document or how to proceed, consult with your finance or accounting team for guidance.
Related Information:
F-28
(Post Incoming Payments), FB03
(Display Document), and FBL5N
(Customer Line Item Display).If the issue persists after checking these aspects, it may be beneficial to reach out to your SAP support team or consult SAP documentation for further troubleshooting steps.
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