How To Fix 62107 - No LO or RU found for customer number &

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 107

• Message text: No LO or RU found for customer number &

What causes this issue?

When they are created, all rental agreements and rental units are
assigned an internal consumer number. This number is linked to an
external classification key by means of the data exchange list for
heating expenses settlements carried out by a settlement company. When
a record was imported, however, the system could not find a rental
agreement or rental unit for the consumer number. This may be due to a
transmission error in the data exchange list. Alternatively, the data
may have been deleted.

System Response

The record is not processed further. The program is continued.

How to fix this error?

Please inform your system administrator of the consumer number &v1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62107 - No LO or RU found for customer number & ?

  The SAP error message "62107 No LO or RU found for customer number &" typically indicates that the system is unable to find a relevant Logistics Object (LO) or Reference Unit (RU) associated with the specified customer number. This error can occur in various contexts, such as during order processing, billing, or when trying to access customer-related data.
  Causes:
  
  Missing Data: The customer number may not have been set up correctly in the system, or the necessary logistics data (like sales area, distribution channel, etc.) is missing.
  Incorrect Customer Number: The customer number entered may be incorrect or does not exist in the database.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing logistics information.
  Configuration Issues: The configuration settings for the customer master data or related logistics settings may not be properly defined.
  
  Solutions:
  
  Verify Customer Number: Check if the customer number entered is correct and exists in the system. You can do this by using transaction codes like XD03 (Display Customer) to view the customer master data.
  Check Logistics Data: Ensure that the necessary logistics data is maintained for the customer. This includes checking the sales area, distribution channel, and other relevant settings.
  Maintain Customer Master Data: If the customer data is incomplete, you may need to maintain or update the customer master data using transaction codes like XD01 (Create Customer) or XD02 (Change Customer).
  Review Configuration: Check the configuration settings related to customer master data and logistics. Ensure that all necessary settings are in place for the relevant sales organization and distribution channel.
  Data Synchronization: If the issue is related to data synchronization, ensure that all relevant systems are updated and synchronized properly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VA01 (Create Sales Order), and VA02 (Change Sales Order) to manage customer data and sales orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for specific notes in the SAP Support Portal.
  User Authorization: Ensure that you have the necessary authorizations to view and edit customer master data and related logistics information.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.