How To Fix 62035 - Characteristics are missing for service charge key & &

SAP Error Message - Details

• Message type: E = Error

• Message class: 62 - Message Texts for Real Estate

• Message number: 035

• Message text: Characteristics are missing for service charge key & &

What causes this issue?

The service charge key is defined in the system.
The attributes that are required to create a settlement unit, however,
have not been defined.

System Response

The save function has been cancelled.

How to fix this error?

Contact your system administrator.
Procedure for the system administrator
Check and correct the settings for the service charge key in
Customizing as required.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 62035 - Characteristics are missing for service charge key & & ?

  The SAP error message 62035, which states "Characteristics are missing for service charge key & &," typically occurs in the context of service charge calculations in SAP, particularly in modules like SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI). This error indicates that the system is unable to find the necessary characteristics associated with a specific service charge key, which is essential for processing service charges correctly.
  Cause:
  
  Missing Configuration: The service charge key may not have been properly configured in the system. This could include missing characteristics that are required for the calculation or application of the service charge.
  Data Inconsistency: There may be inconsistencies in the data related to the service charge key, such as missing entries in the relevant tables.
  Incorrect Master Data: The master data associated with the service charge key may be incomplete or incorrect, leading to the inability to retrieve the necessary characteristics.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the characteristics related to the service charge key.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the service charge key in the relevant SAP transaction (e.g., SPRO). Ensure that all required characteristics are defined and correctly linked to the service charge key.
  Validate Master Data: Check the master data associated with the service charge key. Ensure that all necessary entries are present and correctly maintained.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any missing or inconsistent data. This may involve using transaction codes like SE11 or SE16 to view the underlying database tables.
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the characteristics related to the service charge key.
  Consult Documentation: Refer to SAP documentation or help notes related to service charge configuration for additional guidance on required characteristics and setup.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table display).
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message 62035 in SAP.