How To Fix 61828 - Counter number is zero or incorrect sequence

SAP Error Message - Details

• Message type: E = Error

• Message class: 61 - Fehlermeldungen fuer Bedarfsplanung

• Message number: 828

• Message text: Counter number is zero or incorrect sequence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 61828 - Counter number is zero or incorrect sequence ?

  The SAP error message 61828 ("Counter number is zero or incorrect sequence") typically occurs in the context of using counter management in SAP, particularly when dealing with production orders, maintenance orders, or similar processes that involve counters.
  Cause:
  
  Counter Number is Zero: This error can occur if the system is trying to reference a counter that has not been initialized or has a value of zero.
  Incorrect Sequence: This can happen if the counter is expected to follow a specific sequence (e.g., incrementing numbers) and the current value does not match the expected sequence. This could be due to manual changes, deletions, or incorrect configurations.
  Configuration Issues: There may be issues with the configuration of the counter in the system, such as incorrect settings in the counter management configuration.
  Data Integrity Issues: If there are inconsistencies in the database or if the data has been corrupted, it may lead to this error.
  
  Solution:
  
  Check Counter Initialization: Ensure that the counter has been properly initialized and is not set to zero. You may need to create or reset the counter in the relevant transaction.
  Review Counter Sequence: Verify that the counter values are in the correct sequence. If there are gaps or incorrect values, you may need to adjust them manually or through a batch process.
  Configuration Review: Check the configuration settings for the counter in the SAP system. Ensure that all settings are correct and that the counter is set up according to the business requirements.
  Data Consistency Check: Run data consistency checks to identify any issues with the database that may be causing the error. This may involve using transaction codes like SE11 or SE14 to analyze the database tables related to counters.
  Consult Documentation: Refer to SAP documentation or notes related to counter management for any specific guidelines or troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), or others related to the specific module you are working with.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message 61828 in your SAP system.