How To Fix 61757 - Please check the controlling of updating backorders

SAP Error Message - Details

• Message type: E = Error

• Message class: 61 - Fehlermeldungen fuer Bedarfsplanung

• Message number: 757

• Message text: Please check the controlling of updating backorders

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 61757 - Please check the controlling of updating backorders ?

  The SAP error message 61757, which states "Please check the controlling of updating backorders," typically occurs in the context of sales and distribution (SD) or materials management (MM) when there are issues related to the backorder processing. This error can arise due to various reasons, including configuration settings, data inconsistencies, or issues with the order processing logic.
  Causes:
  
  Configuration Issues: The settings for backorder processing in the system may not be correctly configured. This includes settings in the sales order, delivery, or inventory management modules.
  Data Inconsistencies: There may be inconsistencies in the data related to stock levels, order quantities, or delivery schedules that prevent the system from processing backorders correctly.
  User Authorizations: The user may not have the necessary authorizations to perform backorder processing.
  System Errors: There could be temporary system errors or issues with the database that affect the processing of backorders.
  
  Solutions:
  
  
  Check Configuration Settings:
  
  Navigate to the relevant configuration settings in SPRO (SAP Project Reference Object) and ensure that backorder processing is correctly set up.
  Verify the settings for the relevant sales document types, item categories, and delivery types.
  
  
  
  Review Order and Stock Data:
  
  Check the sales orders and stock levels to ensure that there are no discrepancies. Use transaction codes like VA03 (Display Sales Order) and MMBE (Stock Overview) to review the data.
  Ensure that the stock is available for the items in question and that the backorder logic is correctly applied.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to perform backorder processing. This can be checked with the help of the security team or by reviewing the user roles.
  
  
  
  Analyze System Logs:
  
  Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on backorder processing issues.
  
  
  
  Testing and Validation:
  
  After making any changes, perform testing to validate that the backorder processing works as expected. Create test sales orders and attempt to process backorders to ensure the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) for managing sales orders.
  Documentation: Review SAP documentation related to backorder processing and sales order management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups for additional insights and shared experiences from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve SAP support or a technical consultant for further investigation.