How To Fix 60372 - Account number does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 60 - Real Estate

• Message number: 372

• Message text: Account number does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 60372 - Account number does not exist ?

  The SAP error message 60372, which states "Account number does not exist," typically occurs when you are trying to post a transaction to a general ledger (G/L) account that is not recognized by the system. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Account Not Created: The G/L account you are trying to use has not been created in the system.
  Account Deactivated: The account exists but has been marked as inactive or deleted.
  Incorrect Account Number: There may be a typo or error in the account number you are entering.
  Company Code Issues: The account may not be assigned to the company code you are working with.
  Chart of Accounts: The account may not be part of the chart of accounts assigned to the company code.
  
  Solutions:
  
  
  Check Account Creation:
  
  Go to the transaction code FS00 (G/L Account Master Record) and verify if the account number exists.
  If it does not exist, you will need to create it.
  
  
  
  Verify Account Status:
  
  If the account exists, check if it is active. You can do this in the same transaction (FS00) by looking at the status of the account.
  
  
  
  Correct Account Number:
  
  Double-check the account number you are entering for any typographical errors.
  
  
  
  Company Code Assignment:
  
  Ensure that the G/L account is assigned to the correct company code. You can check this in the account master record.
  
  
  
  Chart of Accounts:
  
  Verify that the G/L account is part of the chart of accounts assigned to your company code. You can check this in the configuration settings.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to access the G/L account. Sometimes, restrictions can lead to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FS00: G/L Account Master Record
  OBY6: Define Company Code
  OB13: Define Chart of Accounts
  
  
  
  SAP Notes: Check SAP Notes for any specific issues related to this error message. Sometimes, there may be patches or updates that address specific scenarios.
  
  
  Documentation: Refer to SAP documentation for more details on G/L account management and troubleshooting.
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who can provide more tailored assistance based on your specific configuration and setup.