How To Fix >6407 - No correspondence header found for dunning notice &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 407

• Message text: No correspondence header found for dunning notice &1 &2 &3 &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6407 - No correspondence header found for dunning notice &1 &2 &3 &4 ?

  The SAP error message 6407 ("No correspondence header found for dunning notice &1 &2 &3 &4") typically occurs in the context of the dunning process, which is used to manage overdue customer accounts and send reminders for outstanding payments. This error indicates that the system is unable to find a correspondence header for the specified dunning notice.
  Causes:
  
  
  Missing Correspondence Header: The most common cause is that the correspondence header for the specified dunning notice does not exist in the system. This can happen if the dunning notice was not generated correctly or if it was deleted.
  
  
  Incorrect Dunning Configuration: There may be issues with the configuration settings for dunning notices in the SAP system, leading to the inability to generate or retrieve the correspondence header.
  
  
  Data Inconsistencies: There could be inconsistencies in the database or issues with the data integrity that prevent the system from locating the required correspondence header.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the correspondence header data.
  
  
  Solutions:
  
  
  Check Dunning Notice Generation: Verify if the dunning notice was generated correctly. You can do this by checking the dunning run logs and ensuring that the notices were created without errors.
  
  
  Review Correspondence Settings: Go to the dunning configuration settings in the SAP system (transaction code OBD2 for dunning configuration) and ensure that the settings for correspondence are correctly defined.
  
  
  Re-generate Dunning Notices: If the correspondence header is indeed missing, you may need to re-run the dunning process for the affected customers. This can be done using transaction code F150 (Dunning).
  
  
  Check for Data Integrity: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., DUNN_HEADER) for the existence of the correspondence header. If there are inconsistencies, you may need to consult with your SAP Basis or technical team.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the dunning notices and correspondence headers. This can be checked in the user roles and authorizations.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Related Information:
  
  Dunning Process: Understanding the dunning process in SAP can help in troubleshooting. Familiarize yourself with the dunning levels, dunning procedures, and how correspondence is generated.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning), FBL1N (Vendor Line Item Display), and FBL5N (Customer Line Item Display) for checking related documents.
  SAP Documentation: Refer to the official SAP documentation for detailed information on dunning processes and configuration.
  
  If the issue persists after trying the above solutions, it may be necessary to engage with SAP support or your internal SAP team for further investigation.