How To Fix >6372 - Computer &1, job name &2, job count &3

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 372

• Message text: Computer &1, job name &2, job count &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >6372 - Computer &1, job name &2, job count &3 ?

  The SAP error message "6372 Computer &1, job name &2, job count &3" typically indicates an issue related to background job processing in the SAP system. This error can occur for various reasons, often related to job scheduling, execution, or system configuration.
  Cause:
  
  Job Scheduling Issues: The job may not be scheduled correctly or may have been canceled or terminated unexpectedly.
  Resource Availability: There may be insufficient resources (like memory or CPU) available on the specified computer to execute the job.
  System Configuration: There could be configuration issues in the SAP system or the underlying operating system that prevent the job from running.
  Job Dependencies: The job may depend on other jobs that have not completed successfully.
  Authorization Issues: The user or system may not have the necessary authorizations to execute the job.
  
  Solution:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any error messages or logs that provide more details about why the job failed.
  Review Job Logs: Analyze the job logs for any specific error messages that can give more insight into the failure.
  Resource Monitoring: Monitor system resources to ensure that there are enough resources available for job execution. This can include checking memory, CPU usage, and disk space.
  Re-schedule the Job: If the job was canceled or terminated, consider re-scheduling it. Ensure that all dependencies are met before doing so.
  Check Authorizations: Ensure that the user or system executing the job has the necessary authorizations to perform the task.
  System Configuration Review: Review the configuration settings in both SAP and the operating system to ensure they are set up correctly for job processing.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM36 (Job Scheduling), and SM21 (System Log) for monitoring and managing background jobs.
  SAP Documentation: Refer to SAP Help documentation for detailed information on background job processing and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.