How To Fix >6337 - Personnel number could not be determined for user &

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 337

• Message text: Personnel number could not be determined for user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6337 - Personnel number could not be determined for user & ?

  The SAP error message "6337 Personnel number could not be determined for user &" typically occurs when the system is unable to find a personnel number associated with a user in the SAP system. This can happen for various reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  User Not Assigned to Personnel Number: The user may not have been assigned a personnel number in the system.
  Incorrect User ID: The user ID being referenced may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the user master data or personnel administration data.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel data.
  Integration Issues: If the system is integrated with other systems (like HR or external systems), there may be issues with data synchronization.
  
  Solutions:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 and enter the user ID to check if the user exists and is correctly configured.
  Ensure that the user is assigned to a personnel number in the HR master data.
  
  
  
  Assign Personnel Number:
  
  If the user does not have a personnel number, you may need to create or assign one using transaction code PA30 (Maintain HR Master Data).
  Ensure that the personnel number is correctly linked to the user ID.
  
  
  
  Verify User ID:
  
  Double-check the user ID being used in the transaction to ensure it is correct.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access personnel data. This can be checked using transaction code SU53 after the error occurs.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in the HR module to ensure that there are no discrepancies in the data.
  
  
  
  Consult with HR Team:
  
  If you are not able to resolve the issue, consult with your HR team or SAP Basis team to investigate further.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PA30: Maintain HR Master Data
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for more details on user management and personnel administration.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult SAP support for further assistance.