How To Fix >6314 - Printing of return failed

SAP Error Message - Details

• Message type: E = Error

• Message class: >6 - Purchasing Document

• Message number: 314

• Message text: Printing of return failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >6314 - Printing of return failed ?

  The SAP error message "6314 Printing of return failed" typically occurs when there is an issue with the printing process in SAP, particularly when trying to print a return document or a related output. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Output Device Configuration: The output device (printer) may not be correctly configured in SAP. This can include issues with the device type, connection, or settings.
  Missing Output Type: The output type for the return document may not be defined or may not be correctly assigned in the system.
  Authorization Issues: The user may not have the necessary authorizations to print the document.
  Spool Request Issues: There may be issues with the spool request, such as it being deleted, not being processed, or being stuck in the queue.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  Document Format Issues: The format of the document being printed may not be supported by the printer or may be corrupted.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type is correct and that the printer is active.
  
  
  
  Verify Output Type:
  
  Check the output type settings in transaction NACE (Output Types) to ensure that the output type for the return document is defined and correctly assigned.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Review Spool Requests:
  
  Go to transaction SP01 (Spool Request) to check the status of the spool request. Look for any errors or issues with the request.
  If the spool request is stuck, try to delete it and re-initiate the print job.
  
  
  
  Test Network Connectivity:
  
  Ensure that the network connection between the SAP system and the printer is stable. You can try printing a test page from the operating system to verify connectivity.
  
  
  
  Check Document Format:
  
  Ensure that the document format being printed is supported by the printer. If necessary, try changing the output format in the print settings.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to printing errors. You can search for relevant notes in the SAP Support Portal.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions to specific printing issues, as other users may have encountered similar problems.
  Documentation: Review SAP documentation related to output management and printing for additional troubleshooting steps and best practices.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.