How To Fix 5Z837 - Internal SAP pay scale group &1 (&2, &3, &4) cannot be assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 837

• Message text: Internal SAP pay scale group &1 (&2, &3, &4) cannot be assigned

What causes this issue?

None or multiple entries were found when the SAP-internal pay scale
group &V1& (&V2&, &V3&, &V4&) was mapped to the customer-specific pay
scale group using table T5DPBS3B. The original pay scale group cannot be
determined automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that table T5DPBS3B contains an entry for the specified pay scale
information. If there is more than one entry for the specified pay scale
information, the first record in the table is used for the mapping.
If required, you can adjust the original pay scale group field (OTRGR)
in table PDPBSTVOED_UEB using the BAdI or correct it manually using the
'CAPS/CA L Transfer Data' dialog box in infotype 0008 (Basic Pay).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z837 - Internal SAP pay scale group &1 (&2, &3, &4) cannot be assigned ?

  The SAP error message 5Z837 indicates that there is an issue with the assignment of an internal pay scale group in the SAP system. This error typically arises in the context of personnel administration or payroll processing when the system cannot assign a specific pay scale group to an employee or position.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Pay Scale Group: The pay scale group specified may not exist or may not be valid for the employee's organizational unit or personnel area.
  Configuration Issues: There may be configuration issues in the SAP system related to the pay scale groups, such as missing entries in the relevant tables (e.g., T510, T511).
  Employee Master Data: The employee's master data may not be correctly set up, leading to inconsistencies with the pay scale group assignment.
  Authorization Issues: The user may not have the necessary authorizations to assign the pay scale group.
  Organizational Structure Changes: Changes in the organizational structure may have led to the pay scale group being no longer applicable.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Pay Scale Group: Verify that the pay scale group specified in the error message exists and is correctly configured in the system. You can check this in the relevant configuration tables (e.g., T510 for pay scale groups).
  
  
  Review Employee Master Data: Ensure that the employee's master data is complete and accurate. Check the infotype 0008 (Basic Pay) and ensure that the pay scale group is correctly assigned.
  
  
  Configuration Review: If you have access to the configuration settings, review the settings for pay scale groups in the SAP system. Ensure that the necessary entries are present and correctly configured.
  
  
  Authorization Check: Ensure that the user attempting to make the assignment has the necessary authorizations to do so.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its resolution.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA30 (Maintain HR Master Data) or SPRO (SAP Reference IMG) to access the relevant configuration and master data.
  Infotypes: Pay attention to infotypes related to payroll and compensation, particularly infotype 0008 (Basic Pay) and infotype 0014 (Recurring Payments/Deductions).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.