How To Fix 5Z721 - &1: Information type leads to an action

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 721

• Message text: &1: Information type leads to an action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z721 - &1: Information type leads to an action ?

  The SAP error message 5Z721 typically indicates that there is an issue related to the information type in the context of personnel administration or employee data management. The message states: "Information type leads to an action," which suggests that the system is trying to process an action based on the information type specified, but it encounters a problem.
  Cause:
  
  Incorrect Information Type: The information type being used may not be valid for the action being performed.
  Missing Configuration: There may be missing configuration settings in the system that link the information type to the required actions.
  Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the information type.
  Data Inconsistencies: There may be inconsistencies or errors in the employee master data that prevent the action from being processed.
  
  Solution:
  
  Check Information Type: Verify that the information type being used is correct and appropriate for the action you are trying to perform.
  Review Configuration: Ensure that the configuration for the information type and its associated actions is correctly set up in the system. This may involve checking the customizing settings in the SAP system.
  Authorization Check: Confirm that the user has the necessary authorizations to perform the action related to the information type.
  Data Validation: Review the employee master data for any inconsistencies or errors that may be causing the issue. Correct any discrepancies found.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the information type and its associated actions.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.