How To Fix 5Z317 - Cannot determine employee's address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 317

  • Message text: Cannot determine employee's address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5Z317 - Cannot determine employee's address ?
    The SAP error message 5Z317, "Cannot determine employee's address," typically occurs in the context of HR or payroll processing when the system is unable to retrieve the address information for an employee. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
    Causes:
    
    Missing Address Data: The employee's address information may not be maintained in the system. This could be due to incomplete data entry or missing records.
    Incorrect Infotype Configuration: The infotype that stores address information (usually Infotype 0006) may not be properly configured or may have been inadvertently deleted.
    Data Consistency Issues: There may be inconsistencies in the employee master data, such as missing or incorrect entries in related infotypes.
    Authorization Issues: The user may not have the necessary authorizations to view or access the employee's address data.
    Organizational Structure Changes: Changes in the organizational structure or employee assignments may lead to issues in retrieving the address.
    
    Solutions:
    
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