How To Fix 5Z309 - Error while completing form printing

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 309

• Message text: Error while completing form printing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z309 - Error while completing form printing ?

  The SAP error message 5Z309, which indicates "Error while completing form printing," typically arises during the printing process of forms in SAP. This error can be caused by various factors, including configuration issues, problems with the print layout, or issues with the printer settings.
  Causes:
  
  Form Configuration Issues: The form being printed may not be correctly configured or may have missing elements.
  Print Layout Problems: The layout of the form may have errors or inconsistencies that prevent it from being processed correctly.
  Printer Settings: Incorrect printer settings or issues with the printer itself can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to execute the print job.
  Technical Issues: There may be underlying technical issues in the SAP system or with the print server.
  
  Solutions:
  
  
  Check Form Configuration:
  
  Verify that the form is correctly configured in the SAP system. Check for any missing fields or incorrect settings in the form layout.
  Use transaction code SMARTFORMS or SE71 to review and adjust the form settings.
  
  
  
  Review Print Layout:
  
  Ensure that the print layout is correctly designed and does not contain any errors. Test the form in the development environment before moving it to production.
  
  
  
  Printer Settings:
  
  Check the printer settings in SAP using transaction code SPAD. Ensure that the printer is correctly configured and is online.
  Test printing to a different printer to see if the issue persists.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to print the form. Check the user roles and permissions.
  
  
  
  Check for Technical Issues:
  
  Review the SAP system logs for any related error messages that could provide more context about the issue.
  If the problem persists, consider reaching out to your SAP Basis team to investigate any underlying technical issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can use transaction SE80 or SE37 to debug the print program and identify where the error occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Community Forums: Look for discussions in SAP community forums or platforms like SAP Community or Stack Overflow, where other users may have encountered and resolved similar issues.
  Documentation: Review SAP documentation related to Smart Forms or SAPscript for additional guidance on form printing.
  
  If the issue continues after trying the above solutions, it may be beneficial to escalate the problem to your SAP support team for further investigation.