How To Fix 5Z297 - Error while determining administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 297

• Message text: Error while determining administrator

What causes this issue?

An attempt was made to determine the administrator from table T526.
However, no entry was found. The table was accessed using key &V1&
(administrator group) and &V2& (administrator key).

How to fix this error?

Enter the missing administrator in table T526 or check the determination
of the key used.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z297 - Error while determining administrator ?

  The SAP error message 5Z297 typically indicates an issue related to the determination of an administrator in the system. This error can occur in various contexts, such as during the processing of workflows, notifications, or other administrative tasks within SAP.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The system may not have the necessary configuration to determine the administrator for a specific task or workflow.
  User Assignment Issues: The user who is supposed to be the administrator may not be correctly assigned or may not have the necessary authorizations.
  Technical Issues: There could be underlying technical issues, such as problems with the database or inconsistencies in the user master data.
  Custom Code: If there are custom developments or enhancements in the system, they might interfere with the standard process of determining the administrator.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for the relevant workflow or process is correctly set up. This includes checking the settings for user assignments and roles.
  
  
  
  Verify User Assignments:
  
  Check if the user who is supposed to be the administrator is correctly assigned in the system. You can do this by navigating to the user management area and verifying the roles and authorizations.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to perform the tasks associated with the administrator role.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure that it does not interfere with the standard functionality of determining the administrator.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SWI1 (Work Item Selection) to help diagnose and resolve the issue.
  Documentation: Review SAP documentation related to workflow management and user administration for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the 5Z297 error in your SAP system.