How To Fix 5Z293 - Bank name could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 293

• Message text: Bank name could not be determined

What causes this issue?

No entry could be found with bank number &V2& in the bank table (BNKA)
for country key &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z293 - Bank name could not be determined ?

  The SAP error message 5Z293, "Bank name could not be determined," typically occurs in the context of financial transactions, particularly when dealing with bank master data or payment processing. This error indicates that the system is unable to identify or retrieve the bank name associated with a specific bank account or payment method.
  Causes:
  
  Missing Bank Master Data: The bank details for the specified account may not be maintained in the system.
  Incorrect Bank Key: The bank key or account number provided may be incorrect or not match any existing records in the bank master data.
  Data Inconsistency: There may be inconsistencies or errors in the data entered, such as typos or incorrect formatting.
  Country-Specific Settings: The system may not have the necessary configuration for the specific country or region related to the bank account.
  Authorization Issues: The user may not have the necessary permissions to access the bank data.
  
  Solutions:
  
  
  Check Bank Master Data:
  
  Navigate to the bank master data in SAP (transaction code FI01 for creating, FI02 for changing, or FI03 for displaying bank master data).
  Ensure that the bank details, including the bank key and bank name, are correctly maintained.
  
  
  
  Verify Bank Key and Account Number:
  
  Double-check the bank key and account number being used in the transaction to ensure they are correct and correspond to the existing bank master data.
  
  
  
  Review Configuration Settings:
  
  Ensure that the necessary country-specific settings are configured correctly in the system. This may involve checking the configuration for payment methods and bank accounts.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the appropriate authorizations to access and view bank master data. This may require coordination with the SAP security team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address this specific error. SAP Notes can provide patches or additional guidance for known issues.
  
  
  
  Testing in a Sandbox Environment:
  
  If possible, replicate the issue in a sandbox environment to test different scenarios and configurations without affecting production data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FI01, FI02, FI03, F110 (for automatic payment transactions), and OBPM1 (for payment methods).
  Documentation: Review SAP documentation related to bank master data management and payment processing for additional insights and best practices.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.