How To Fix 5Z171 - Referenced personnel number cannot be accessed


5Z171 - Overview

  • Message type: E = Error

  • Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

  • Message number: 171

  • Message text: Referenced personnel number cannot be accessed

  • Show details Hide details
  • What causes this issue?

    It is not possible to access the referenced personnel number. The system
    does not contain any data for the infotype <ZK>Personal Data</> (0002).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the personnel number specified.

    Error message extract from SAP system. Copyright SAP SE.


5Z171 - Details

  • The SAP error message 5Z171, which states "Referenced personnel number cannot be accessed," typically occurs in the context of personnel administration or human resources modules when there is an attempt to access a personnel number that is either invalid, inactive, or does not exist in the system.
    Causes:
    
    Invalid Personnel Number: The personnel number being referenced may not exist in the database.
    Inactive Personnel Record: The personnel number may refer to an employee whose record has been marked as inactive or has been deleted.
    Authorization Issues: The user may not have the necessary authorizations to access the personnel record.
    Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
    Incorrect Configuration: The system configuration may not allow access to certain personnel records based on specific criteria.
    
    Solutions:
    
    Verify Personnel Number: Check if the personnel number entered is correct and exists in the system. You can do this by searching for the

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