How To Fix 5Z083 - Notification reason for & could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Z - IS-HR/PSG Public Sector Payroll - Germany

• Message number: 083

• Message text: Notification reason for & could not be determined

What causes this issue?

Unable to determine a notification reason for a notification. A program
error may have occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the SAP Support Line.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Z083 - Notification reason for & could not be determined ?

  The SAP error message 5Z083 typically indicates that the system could not determine a notification reason for a specific action or process. This error can occur in various contexts, such as during the creation or processing of notifications in SAP, particularly in modules like Plant Maintenance (PM) or Customer Service (CS).
  Cause:
  The primary causes of this error message can include:
  
  
  Missing Configuration: The notification reason may not be configured in the system. This can happen if the necessary settings in the customizing (SPRO) are not completed.
  
  
  Incorrect Data Entry: The user may have entered incorrect or incomplete data when trying to create or process a notification.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or create notifications with specific reasons.
  
  
  System Bugs or Inconsistencies: There may be bugs or inconsistencies in the system that prevent the proper determination of the notification reason.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP customizing transaction (SPRO).
  Navigate to the relevant area for notification reasons (e.g., Plant Maintenance or Customer Service).
  Ensure that the notification reasons are properly defined and assigned to the relevant notification types.
  
  
  
  Verify Data Entry:
  
  Review the data entered in the notification creation screen.
  Ensure that all required fields are filled out correctly and that the notification type is valid.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify notifications.
  Consult with your SAP security team if you suspect authorization issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to see where the determination of the notification reason is failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  Documentation: Review SAP documentation related to notifications in the PM or CS modules for additional context and configuration details.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the 5Z083 error message in SAP.