How To Fix 5Y899 - Payroll results could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5Y - Error messages for info-type Italian module pools

  • Message number: 899

  • Message text: Payroll results could not be determined

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message 5Y899 - Payroll results could not be determined ?

    The SAP error message "5Y899 Payroll results could not be determined" typically occurs in the context of payroll processing within the SAP system. This error indicates that the system is unable to retrieve or calculate the payroll results for a specific employee or group of employees. Here are some common causes, potential solutions, and related information for this error:

    Causes:

    1. Missing Payroll Results: The payroll results for the specified period may not have been generated or saved in the system.
    2. Incorrect Payroll Period: The payroll period being referenced may not be valid or may not have been processed yet.
    3. Data Inconsistencies: There may be inconsistencies or errors in the employee master data or payroll data that prevent the system from calculating results.
    4. Authorization Issues: The user may not have the necessary authorizations to view or process payroll results.
    5. Configuration Issues: There may be configuration issues in the payroll schema or related settings that prevent the calculation of payroll results.

    Solutions:

    1. Check Payroll Results: Verify if the payroll results have been generated for the relevant period. You can do this by using transaction codes like PC00_MXX_CALC (where MXX is your country-specific payroll) to run the payroll and check for any errors.
    2. Review Payroll Period: Ensure that the payroll period you are trying to access is correct and has been processed. You can check the payroll control record to confirm the status.
    3. Validate Employee Data: Check the employee master data for any inconsistencies or missing information that could affect payroll processing. Ensure that all necessary infotypes are filled out correctly.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. This may involve checking user roles and permissions in the system.
    5. Review Configuration: If the issue persists, review the payroll configuration settings in the system. This may involve checking the payroll schema, rules, and any customizations that may have been implemented.
    6. Run Payroll Simulation: If applicable, run a payroll simulation to identify any potential issues before processing the actual payroll.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CEDT (Payroll Results Display), and PC00_MXX_CALC (Payroll Calculation).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Refer to SAP documentation or help files for detailed information on payroll processing and error handling.

    If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Payroll.

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