How To Fix 5W667 - User &1 locked. Authorization profile &2 was not removed.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 667

• Message text: User &1 locked. Authorization profile &2 was not removed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5W667 - User &1 locked. Authorization profile &2 was not removed. ?

  The SAP error message 5W667 indicates that a user (denoted as &1) is locked, and as a result, the authorization profile (denoted as &2) could not be removed. This typically occurs in the context of user management and authorization in SAP systems.
  Cause:
  
  
  User Locking: The user account is locked due to various reasons, such as:
  
  Too many failed login attempts.
  Manual locking by an administrator.
  Locking due to inactivity or other security policies.
  
  
  
  Authorization Profile Management: The system is attempting to remove an authorization profile from a user who is currently locked. SAP does not allow changes to user profiles if the user is locked.
  
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Unlock the User:
  
  Use transaction code SU01 (User Maintenance).
  Enter the user ID (&1) that is locked.
  Click on the "Lock/Unlock" button to unlock the user account.
  Save the changes.
  
  
  
  Remove the Authorization Profile:
  
  After unlocking the user, you can proceed to remove the authorization profile (&2) using the same transaction (SU01) or through the appropriate authorization management transaction.
  
  
  
  Check User Status:
  
  Ensure that the user is not locked again due to other reasons (e.g., failed logins).
  Review the user’s authorization settings to ensure they are correct and comply with your organization’s policies.
  
  
  
  Related Information:
  
  User Management: Understanding how to manage user accounts, including locking and unlocking users, is crucial for SAP administrators.
  Authorization Profiles: Familiarize yourself with how authorization profiles work in SAP, including how they are assigned and removed.
  Security Policies: Review your organization’s security policies regarding user accounts to prevent unnecessary locking and ensure compliance.
  
  Additional Tips:
  
  Regularly monitor user accounts to prevent locking issues.
  Implement a user training program to educate users about password policies and login attempts.
  Consider setting up alerts for user lockouts to respond quickly to potential issues.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis team or refer to SAP support for further assistance.