How To Fix 5W316 - No valid agent found for search string &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 5W - Messages for PD (Particularly Workflow)

• Message number: 316

• Message text: No valid agent found for search string &1 &2

What causes this issue?

No agent could be found for the search string entered.

How to fix this error?

Please enter another search string.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5W316 - No valid agent found for search string &1 &2 ?

  The SAP error message 5W316 ("No valid agent found for search string &1 &2") typically occurs in the context of SAP's workflow or business process management, particularly when the system is trying to find an agent (user or group) for a specific task or workflow item but cannot find a valid match based on the search criteria provided.
  Cause:
  
  Incorrect Search Criteria: The search string parameters (&1 and &2) may not match any existing agents in the system. This could be due to typos, incorrect user IDs, or other discrepancies.
  Agent Assignment Issues: The agents may not be properly assigned to the workflow or task. This could happen if the workflow configuration is incorrect or if the agents have been deactivated or removed.
  Authorization Issues: The user or group may not have the necessary authorizations to be considered as an agent for the task.
  System Configuration: There may be issues with the configuration of the workflow or the agent assignment rules in the SAP system.
  
  Solution:
  
  Check Search Criteria: Verify the search strings (&1 and &2) to ensure they are correct and correspond to valid agents in the system.
  Review Agent Assignment: Check the workflow configuration to ensure that agents are correctly assigned. This can be done in transaction codes like SWDD (Workflow Builder) or SWI1 (Work Item Selection).
  Check User Status: Ensure that the users or groups intended to be agents are active and have the necessary roles and authorizations.
  Adjust Workflow Configuration: If necessary, modify the workflow to include valid agents or adjust the criteria used for agent selection.
  Test with Different Criteria: If possible, test the workflow with different search criteria to see if valid agents can be found.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (to view work items), SWI2_FREQ (to analyze workflow instances), and SWDD (to edit workflows).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation on workflow management and agent assignment for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.