How To Fix 5U912 - The Case Verification number must be of length 15.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 912

• Message text: The Case Verification number must be of length 15.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U912 - The Case Verification number must be of length 15. ?

  The SAP error message 5U912, which states "The Case Verification number must be of length 15," typically occurs in the context of SAP systems when dealing with case management or similar functionalities that require a specific format for identification numbers.
  Cause:
  The error is triggered when the input for the Case Verification number does not meet the required length of 15 characters. This could happen due to:
  
  User inputting a Case Verification number that is too short or too long.
  Data being imported or transferred from another system that does not conform to the expected format.
  A programming or configuration error in the SAP system that does not enforce the length requirement correctly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Input Length: Ensure that the Case Verification number you are entering is exactly 15 characters long. If it is shorter or longer, adjust it accordingly.
  
  
  Data Validation: If you are importing data, validate the source data to ensure that all Case Verification numbers conform to the required length.
  
  
  Review Configuration: If you have access to the system configuration, check if there are any settings related to the Case Verification number that might be incorrectly set.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with to understand the requirements for the Case Verification number.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Training: Ensure that users are trained on the correct format and requirements for entering Case Verification numbers to prevent future occurrences of this error.
  System Updates: Keep your SAP system updated, as newer versions may have improved error handling or validation features.
  
  By following these steps, you should be able to resolve the error and ensure that the Case Verification number is correctly formatted.