How To Fix 5U890 - No payroll result cluster found for personnel number &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 890

• Message text: No payroll result cluster found for personnel number &

What causes this issue?

An error occured during the import of RGDIR for this employee.

System Response

The system will continue processing. An error will be recorded in the
error log.

How to fix this error?

Check the payroll result using report <ZH>RPCLSTRU</>.
Make any necessary corrections, then run the Workers' Compensation
report again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U890 - No payroll result cluster found for personnel number & ?

  The SAP error message 5U890 ("No payroll result cluster found for personnel number &") typically occurs when the system is unable to find payroll results for a specific personnel number in the payroll cluster. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  No Payroll Run Executed: The most common reason for this error is that no payroll run has been executed for the specified personnel number. If the employee has not been processed in payroll, there will be no results stored in the payroll cluster.
  
  
  Incorrect Personnel Number: The personnel number entered may be incorrect or does not exist in the system.
  
  
  Data Deletion: Payroll results may have been deleted or archived, leading to the absence of data in the payroll cluster.
  
  
  Incorrect Configuration: There may be configuration issues in the payroll settings that prevent the system from accessing the payroll results.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view payroll results for the specified personnel number.
  
  
  Solutions:
  
  
  Check Payroll Execution: Verify if a payroll run has been executed for the personnel number in question. If not, run the payroll for that employee.
  
  
  Verify Personnel Number: Double-check the personnel number for accuracy. Ensure that it corresponds to an active employee in the system.
  
  
  Review Data Deletion/Archiving: Check if the payroll results have been deleted or archived. If they have been archived, you may need to restore them or access them through the archive.
  
  
  Configuration Check: Review the payroll configuration settings to ensure that everything is set up correctly. This includes checking the payroll area, period, and other related settings.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll results. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to payroll processing for additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like PA03 (Maintain Payroll Area) or PC00_MXX_CALC (Payroll Calculation) to check payroll settings and run payroll.
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.