How To Fix 5U796 - Custodial parent's First Name and Last Name must be filled in.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 796

• Message text: Custodial parent's First Name and Last Name must be filled in.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U796 - Custodial parent's First Name and Last Name must be filled in. ?

  The SAP error message "5U796 Custodial parent's First Name and Last Name must be filled in" typically occurs in the context of data entry related to custodial parent information in a system that manages student or family data, such as SAP for Education or similar modules.
  Cause:
  This error indicates that the system requires both the first name and last name of the custodial parent to be entered in the relevant fields. The absence of either of these fields will trigger this error message, preventing the user from proceeding with the transaction or data entry.
  Solution:
  To resolve this error, follow these steps:
  
  
  Locate the Relevant Data Entry Screen: Navigate to the screen where you are entering or updating the custodial parent's information.
  
  
  Check Required Fields: Ensure that both the "First Name" and "Last Name" fields for the custodial parent are filled in. 
  
  
  Enter Missing Information: If either field is blank, enter the appropriate first and last names of the custodial parent.
  
  
  Save Changes: After entering the required information, attempt to save or submit the data again.
  
  
  Validation: If the error persists, double-check for any additional validation rules or requirements that may be enforced by the system.
  
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to edit or enter this information in the system.
  System Configuration: If you are consistently encountering this error despite entering the required information, it may be worth checking with your system administrator to ensure that the configuration settings for the data entry fields are correct.
  Documentation: Refer to the SAP documentation or user manuals specific to your organization for any additional guidelines on entering custodial parent information.
  Support: If the issue cannot be resolved, consider reaching out to your IT support team or SAP support for further assistance.
  
  By ensuring that both the first and last names are filled in correctly, you should be able to resolve the error and proceed with your tasks in the SAP system.