How To Fix 5U755 - Gender in Personal Data infotype (0002) can only be 'Male' or 'Female.'

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 755

• Message text: Gender in Personal Data infotype (0002) can only be 'Male' or 'Female.'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5U755 - Gender in Personal Data infotype (0002) can only be 'Male' or 'Female.' ?

  The SAP error message 5U755 indicates that there is an issue with the gender field in the Personal Data infotype (0002) of an employee's record. This error occurs when the value entered for gender is not recognized as valid by the system. In SAP, the gender field typically only accepts two values: 'Male' or 'Female'.
  Cause:
  The error is triggered when:
  
  An invalid value is entered in the gender field (e.g., 'Other', 'Non-binary', or any other value that is not 'Male' or 'Female').
  The field is left blank or null.
  There may be a configuration issue in the system that allows for unexpected values.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Gender Field: 
  
  Go to the employee's Personal Data infotype (0002) in the SAP system.
  Ensure that the gender field is populated with either 'Male' or 'Female'.
  
  
  
  Correct the Entry:
  
  If the gender field contains an invalid value, change it to either 'Male' or 'Female'.
  If the field is blank, fill it in with the appropriate value.
  
  
  
  Review Configuration:
  
  If you believe the system should allow for additional gender options, consult with your SAP HR configuration team. They may need to adjust the configuration settings to accommodate additional values if that is a requirement for your organization.
  
  
  
  User Training:
  
  Ensure that users entering data into the system are aware of the valid options for the gender field to prevent future occurrences of this error.
  
  
  
  Related Information:
  
  Infotype 0002 (Personal Data): This infotype is used to store personal information about employees, including their name, date of birth, gender, and marital status.
  Data Validation: SAP has built-in validation rules for certain fields to ensure data integrity. Understanding these rules can help prevent errors during data entry.
  SAP Notes and Documentation: If you encounter persistent issues or need further customization, refer to SAP Notes or consult the SAP Help Portal for detailed documentation on infotype configurations and validations.
  
  By following these steps, you should be able to resolve the error and ensure that the employee's personal data is correctly recorded in the SAP system.