How To Fix 5U365 - Credit formula & does not exist (check entry)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5U - HR US: Messages

  • Message number: 365

  • Message text: Credit formula & does not exist (check entry)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5U365 - Credit formula & does not exist (check entry) ?

    The SAP error message 5U365 typically indicates that there is an issue with the credit formula in the system. This error can occur in various contexts, such as during the processing of credit management or when trying to execute a transaction that involves credit checks.

    Cause:

    The error message "Credit formula & does not exist (check entry)" suggests that the system is unable to find a specific credit formula that is required for the transaction you are trying to execute. This could be due to several reasons:

    1. Missing Configuration: The credit formula may not have been defined in the system.
    2. Incorrect Entry: There may be a typo or incorrect entry in the credit management settings.
    3. Data Inconsistency: The data related to the credit formula may be inconsistent or not properly maintained.
    4. Authorization Issues: The user may not have the necessary authorizations to access the credit formula.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Configuration:

      • Go to the transaction code OB45 (or the relevant configuration transaction) to check if the credit formula is defined.
      • Ensure that the credit formula you are trying to use is correctly configured and exists in the system.
    2. Verify Entries:

      • Double-check the entries you are making in the transaction. Ensure that the credit formula name is spelled correctly and matches the existing entries in the system.
    3. Maintain Credit Management Settings:

      • If the credit formula does not exist, you may need to create it. Consult with your SAP configuration team or refer to the SAP documentation for guidance on how to set up credit formulas.
    4. Check Authorizations:

      • Ensure that the user executing the transaction has the necessary authorizations to access and use the credit formula.
    5. Consult Documentation:

      • Refer to SAP Help documentation or consult with your SAP support team for more detailed information on credit management and formulas.
    6. Testing:

      • After making the necessary changes, test the transaction again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OB45 (for credit management configuration) and FD32 (for customer credit management).
    • SAP Notes: Check for any SAP Notes related to credit management and error message 5U365 for additional insights or patches that may address the issue.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.

    If the problem persists after following these steps, it may be beneficial to engage with your SAP support team for further assistance.

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