How To Fix 5U322 - Eligibility rule/group &/& combination has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 322

• Message text: Eligibility rule/group &/& combination has not been defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U322 - Eligibility rule/group &/& combination has not been defined ?

  The SAP error message 5U322 indicates that there is an issue with the eligibility rule or group combination in the system. This error typically arises in the context of benefits administration or payroll processing, where specific eligibility criteria must be defined for employees to qualify for certain benefits or payroll calculations.
  Cause:
  The error message 5U322 is triggered when:
  
  The eligibility rule or group combination that is being referenced in a transaction or process does not exist in the system.
  There may be a configuration issue where the eligibility rules have not been properly set up in the system.
  The employee or group being processed does not meet the defined criteria for the eligibility rules.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction).
  Navigate to the section for Benefits or Payroll and check the eligibility rules and groups defined in the system.
  Ensure that the eligibility rule/group combination you are trying to use is defined and active.
  
  
  
  Define Eligibility Rules:
  
  If the eligibility rule/group combination is missing, you will need to create it.
  Define the eligibility rules according to your organization's requirements, ensuring that all necessary criteria are included.
  
  
  
  Review Employee Data:
  
  Check the employee records to ensure that they are assigned to the correct eligibility groups.
  Verify that the employee meets the criteria set in the eligibility rules.
  
  
  
  Testing:
  
  After making changes, test the eligibility rule/group combination to ensure that it works as expected.
  Run the relevant payroll or benefits processing transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up eligibility rules and groups.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access configuration), PA30 (to view employee data), or PC00_MXX_CALC (to run payroll) depending on your specific needs.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on eligibility rules.
  User Roles: Ensure that you have the necessary permissions to view and modify eligibility rules and employee data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.