How To Fix 5U272 - Single or Multiple files could not be downloaded. Please verify.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 272

• Message text: Single or Multiple files could not be downloaded. Please verify.

Single or Multiple files could not be downloaded.
Please verify the download path.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U272 - Single or Multiple files could not be downloaded. Please verify. ?

  The SAP error message 5U272 indicates that there was an issue with downloading one or more files from the SAP system. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the client machine, preventing the download from completing.
  File Path Issues: The specified file path may be incorrect or inaccessible, leading to download failures.
  Authorization Issues: The user may not have the necessary permissions to access or download the files.
  File Size Limitations: The files being downloaded may exceed size limits set by the SAP system or the client environment.
  Temporary System Issues: There may be temporary issues with the SAP system or the application server that are affecting file downloads.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there are no network issues. Test the connection to the SAP server and verify that you can access other resources.
  Verify File Paths: Double-check the file paths specified in the download request. Ensure that they are correct and that the files exist in the specified location.
  Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to download the files.
  Check File Size: If the files are large, consider breaking them into smaller parts or checking if there are any size limitations in the SAP system or client settings.
  Retry the Download: Sometimes, simply retrying the download after a short period can resolve temporary issues.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  SAP GUI Settings: Ensure that the SAP GUI settings are correctly configured for file downloads.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as AL11 (to check file directories) or SM37 (to check job logs).
  Logs and Traces: Check system logs and traces for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.