How To Fix 5U152 - Employee does not meet eligibility service requirements

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 152

• Message text: Employee does not meet eligibility service requirements

What causes this issue?

The employee does not work enough hours, to qualify under the
eligibility rule for this plan.

System Response

The system reads the employee's Planned working hours (Infotype 0007)
and the minimum working hours required for this rule in V_T5UBV.
If the employee does not work at least the minimum hours at the begin
date of the Benefit plan infotype record, this error occurs.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U152 - Employee does not meet eligibility service requirements ?

  The SAP error message 5U152, "Employee does not meet eligibility service requirements," typically occurs in the context of employee benefits, payroll, or other HR-related processes within the SAP system. This error indicates that the employee in question does not meet the necessary service requirements to qualify for a specific benefit or action, such as a pension plan, health insurance, or other employment-related benefits.
  Cause:
  
  Service Requirement Not Met: The employee may not have completed the minimum required period of service to be eligible for the benefit or action being processed.
  Incorrect Employee Data: There may be inaccuracies in the employee's records, such as incorrect hire date, termination date, or other relevant employment details.
  Configuration Issues: The eligibility criteria for the benefits may not be correctly configured in the SAP system, leading to incorrect assessments of employee eligibility.
  Benefit Plan Rules: The specific benefit plan may have rules that require a certain length of service that the employee has not yet achieved.
  
  Solution:
  
  Verify Employee Data: Check the employee's records in the SAP system to ensure that all relevant data (hire date, termination date, etc.) is accurate and up to date.
  Review Eligibility Criteria: Look into the eligibility criteria set for the specific benefit or action. Ensure that the criteria align with company policy and that the employee meets those criteria.
  Consult Configuration Settings: If you have access, review the configuration settings for the benefits in the SAP system. Ensure that the eligibility rules are correctly defined and that they reflect the organization's policies.
  Communicate with HR: If necessary, consult with the HR department to clarify the eligibility requirements and to determine if there are any exceptions or additional considerations for the employee in question.
  Adjust Employee Status: If the employee has recently completed the required service period, ensure that their status is updated in the system to reflect this change.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Documentation: Review the documentation for the specific benefit plans and eligibility requirements to ensure compliance with company policies and legal regulations.
  Training: Ensure that HR personnel are trained on the eligibility requirements and the SAP system to minimize errors in processing employee benefits.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team or consult with a technical expert who can provide further assistance.