How To Fix 5U142 - Length of service is not a credit criterion; delete hire date override

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 142

• Message text: Length of service is not a credit criterion; delete hire date override

What causes this issue?

You have entered a hire date override, yet not selected the length of
service checkbox in the formula criteria.

System Response

The system has not recognized that you want to enter length of service
as a credit criterion.

How to fix this error?

Either clear the hire date override or, if you want length of service to
be a credit criterion, select the length of service checkbox above and
enter the cutoff date.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U142 - Length of service is not a credit criterion; delete hire date override ?

  The SAP error message 5U142 indicates that there is an issue with the configuration of the employee's hire date override in relation to the length of service criteria. This error typically arises in the context of personnel administration or payroll processing when the system is trying to evaluate an employee's eligibility for certain benefits or calculations based on their length of service.
  Cause:
  The error occurs when:
  
  The system is configured to not consider the length of service as a credit criterion for the specific employee or group of employees.
  There is an override for the hire date that is not valid or applicable in the current configuration.
  The employee's hire date is set in a way that conflicts with the system's rules regarding length of service.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify the settings for length of service criteria.
  Ensure that the length of service is indeed set as a credit criterion if it should be.
  
  
  
  Review Employee Data:
  
  Check the employee's master data (using transaction PA30) to see if the hire date is correctly entered.
  If there is a hire date override, consider whether it is necessary. If not, remove the override.
  
  
  
  Adjust Hire Date:
  
  If the hire date is incorrect or needs to be adjusted, update it to reflect the correct date.
  Ensure that the hire date aligns with the company's policies regarding length of service.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding the handling of hire dates and length of service.
  
  
  
  Testing:
  
  After making changes, run a test to ensure that the error no longer appears and that the employee's data is processed correctly.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SPRO (Customizing), and others that may be useful for troubleshooting.
  SAP Notes: Check SAP Notes for any updates or patches that may address this specific error.
  Documentation: Review SAP Help documentation for more detailed information on personnel administration and payroll processing.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.