How To Fix 5U141 - Length of service is not a credit criterion; delete the cut-off date

SAP Error Message - Details

• Message type: E = Error

• Message class: 5U - HR US: Messages

• Message number: 141

• Message text: Length of service is not a credit criterion; delete the cut-off date

What causes this issue?

You have entered a cutoff date, yet not selected the length of service
checkbox in the formula criteria.

System Response

The system has not recognized that you want to enter length of service
as a credit criterion.

How to fix this error?

Either clear the cutoff date or, if you want length of service to be a
credit criterion, select the length of service checkbox above.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5U141 - Length of service is not a credit criterion; delete the cut-off date ?

  The SAP error message 5U141, which states "Length of service is not a credit criterion; delete the cut-off date," typically occurs in the context of employee data management, particularly when dealing with credit criteria in the SAP system. This error is related to the configuration of employee credit management, where the system is trying to evaluate an employee's eligibility for certain benefits or credits based on their length of service.
  Cause:
  
  Configuration Issue: The error usually arises when the system is configured to use length of service as a credit criterion, but the specific settings do not allow for this. This could be due to the absence of a valid cut-off date or the length of service not being recognized as a valid criterion in the current configuration.
  Data Entry Error: There may be incorrect or incomplete data entered in the employee's record, particularly regarding their service dates or credit criteria settings.
  Business Rules: The business rules defined in the system may not support length of service as a valid credit criterion for the specific context in which it is being evaluated.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the SAP system related to credit criteria. Ensure that length of service is correctly set up as a valid criterion if it is intended to be used.
  
  Navigate to the relevant configuration area (e.g., SPRO) and check the settings under Personnel Management or Employee Benefits.
  
  
  Delete Cut-off Date: If the system indicates that the cut-off date is not applicable, you may need to remove or adjust the cut-off date in the employee's record or in the relevant configuration settings.
  Data Validation: Verify the employee's data for accuracy. Ensure that the service dates are correctly entered and that there are no discrepancies that could lead to this error.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message. This may provide insights into the configuration settings that need to be adjusted.
  Engage with SAP Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking employee records (e.g., PA20 for displaying employee data).
  User Roles: Ensure that you have the necessary permissions to make changes to employee records and configuration settings.
  Testing: After making changes, conduct tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  By following these steps, you should be able to resolve the error message 5U141 and ensure that the length of service is appropriately managed within the SAP system.