How To Fix 5Q424 - Notification & &: status '&' is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 424

• Message text: Notification & &: status '&' is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q424 - Notification & &: status '&' is not permitted ?

  The SAP error message 5Q424 indicates that there is an issue with the status of a notification in the system. Specifically, the message states that the status '&' is not permitted for the operation you are trying to perform. This typically occurs in the context of maintenance notifications or service notifications within the SAP system.
  Cause:
  The error can be caused by several factors, including:
  
  Invalid Status Transition: The notification is in a status that does not allow the action you are trying to perform (e.g., changing the status, closing the notification, etc.).
  Configuration Issues: The status profile for notifications may not be configured correctly, leading to invalid status transitions.
  User Authorizations: The user may not have the necessary authorizations to change the status of the notification.
  Business Logic: Certain business rules may restrict the status changes based on the current state of the notification.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Current Status: Review the current status of the notification to understand why the action is not permitted. You can do this by navigating to the notification in the SAP GUI and checking its status.
  
  
  Review Status Profile: Check the status profile assigned to the notification type. Ensure that the status transitions are correctly defined and that the status you are trying to set is valid for the current status.
  
  
  User Authorizations: Verify that the user has the necessary authorizations to perform the action on the notification. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to notifications and status management to understand the allowed status transitions.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the error message details and the context in which it occurred.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications.
  Status Management: Familiarize yourself with the status management in SAP, including how to configure status profiles and the implications of different statuses on notification processing.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.