How To Fix 5Q423 - Notification & &: cannot be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 423

• Message text: Notification & &: cannot be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q423 - Notification & &: cannot be deleted ?

  The SAP error message 5Q423 typically indicates that a notification cannot be deleted due to certain constraints or conditions that are preventing the deletion process. This error is often encountered in the context of maintenance notifications or service notifications within the SAP system.
  Causes of Error 5Q423
  
  
  Status of the Notification: The notification may be in a status that does not allow deletion. For example, if the notification has been processed or is linked to other documents (like work orders or purchase orders), it cannot be deleted.
  
  
  Dependencies: The notification might have dependencies on other objects, such as maintenance orders, which need to be addressed before deletion.
  
  
  Authorization Issues: The user may not have the necessary authorizations to delete the notification.
  
  
  System Settings: Certain system settings or configurations may prevent the deletion of notifications.
  
  
  Solutions to Error 5Q423
  
  
  Check Notification Status: Review the status of the notification. If it is in a completed or closed state, you may need to change its status to a modifiable state before attempting deletion.
  
  
  Remove Dependencies: If the notification is linked to other documents, you may need to unlink or delete those dependencies first. This could involve closing or deleting related work orders or tasks.
  
  
  Authorization Check: Ensure that you have the necessary permissions to delete notifications. If not, contact your SAP administrator to obtain the required authorizations.
  
  
  Consult Documentation: Review SAP documentation or help resources for specific guidelines on deleting notifications. There may be specific procedures or transaction codes that need to be followed.
  
  
  Use Transaction Codes: If you are using a specific transaction code to delete the notification, ensure that you are following the correct procedure. For example, you might use transaction codes like IW22 (Change Notification) to modify the notification status before deletion.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to error 5Q423. SAP frequently releases notes that address specific issues or provide guidance on error messages.
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IW21: Create Notification
  IW22: Change Notification
  IW23: Display Notification
  
  
  
  User Roles: Ensure that user roles and profiles are correctly set up to allow for the necessary actions on notifications.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.