How To Fix 5Q380 - No XML files in inbound directory

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 380

• Message text: No XML files in inbound directory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q380 - No XML files in inbound directory ?

  The SAP error message 5Q380: No XML files in inbound directory typically occurs in the context of SAP PI/PO (Process Integration/Process Orchestration) when the system is expecting to find XML files in a specified inbound directory but does not find any. This can disrupt the processing of messages that are supposed to be picked up from that directory.
  Causes:
  
  No Files Present: The most straightforward cause is that there are simply no XML files present in the specified inbound directory.
  File Naming Issues: The files may not conform to the expected naming conventions or formats that the SAP system is configured to recognize.
  Directory Path Misconfiguration: The inbound directory path may be incorrectly configured in the system settings.
  File Permissions: The SAP system may not have the necessary permissions to access the directory or read the files.
  File Transfer Issues: If files are supposed to be transferred from another system or location, there may be issues with the transfer process.
  File Format Issues: The files present may not be valid XML files or may be corrupted.
  
  Solutions:
  
  Check the Inbound Directory: Verify that the expected XML files are indeed present in the specified inbound directory.
  Verify File Naming and Format: Ensure that the files conform to the expected naming conventions and are valid XML files.
  Check Configuration Settings: Review the configuration settings in the SAP system to ensure that the inbound directory path is correctly specified.
  Review Permissions: Check the file system permissions for the inbound directory to ensure that the SAP system has the necessary access rights.
  Monitor File Transfers: If files are being transferred from another system, monitor the transfer process to ensure that it is functioning correctly.
  Check for Errors in File Creation: If files are generated by another process, check for any errors in that process that may prevent files from being created or written to the directory.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Logs and Traces: Review the application logs and traces in SAP PI/PO for more detailed error messages that may provide additional context.
  Documentation: Refer to the SAP documentation for guidance on configuring file adapters and handling inbound files.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.