How To Fix 5Q376 - No payroll result available

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 376

• Message text: No payroll result available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q376 - No payroll result available ?

  The SAP error message 5Q376: No payroll result available typically occurs when a user attempts to access payroll results for an employee, but the system cannot find any payroll data for that employee for the specified period. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  No Payroll Run Executed: The most common reason is that a payroll run has not been executed for the employee in question for the specified period.
  Incorrect Period: The user may be trying to access payroll results for a period that does not exist or is outside the range of processed payroll periods.
  Employee Not Processed: The employee may not have been included in the payroll run due to various reasons, such as being on leave or not being active in the payroll system.
  Data Issues: There may be data inconsistencies or errors in the employee's master data that prevent payroll from being processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to view payroll results for the employee.
  
  Solutions:
  
  Check Payroll Run: Verify if a payroll run has been executed for the employee for the relevant period. You can do this by checking the payroll logs or using transaction codes like PC00_MXX_CALC (where MXX is the country-specific payroll driver).
  Review Period: Ensure that you are looking for the correct payroll period. Check the payroll calendar and confirm that the period you are querying has been processed.
  Employee Status: Check the employee's status in the system. If the employee was not active during the payroll period, they may not have payroll results.
  Master Data Review: Review the employee's master data (infotypes) to ensure that all necessary information is complete and correct. Pay particular attention to infotypes related to payroll (e.g., infotype 0000, 0001, 0008).
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll results. This can be checked with the security team or by reviewing the user's roles and authorizations.
  Re-run Payroll: If the payroll run was not executed, you may need to run the payroll for the employee again for the relevant period.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  PA20: Display HR Master Data
  PA30: Maintain HR Master Data
  PC00_MXX_CALC: Execute Payroll
  PC00_MXX_CEDT: Display Payroll Results
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payroll processing.
  Documentation: Review SAP documentation or user manuals related to payroll processing for your specific country version.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant specializing in SAP HR/Payroll.