How To Fix 5Q361 - No personnel no. found with last name &, first name & and date of birth &

SAP Error Message - Details

• Message type: E = Error

• Message class: 5Q - Error Texts for Public Sector

• Message number: 361

• Message text: No personnel no. found with last name &, first name & and date of birth &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5Q361 - No personnel no. found with last name &, first name & and date of birth & ?

  The SAP error message 5Q361 indicates that the system could not find a personnel number associated with the provided last name, first name, and date of birth. This error typically occurs in HR-related transactions or reports where employee data is being accessed or processed.
  Causes:
  
  Incorrect Input Data: The most common cause is that the last name, first name, or date of birth entered does not match any records in the database.
  Data Entry Errors: Typos or incorrect formatting in the names or date of birth can lead to this error.
  Personnel Records Not Created: The employee may not have been created in the system yet, or their records may have been deleted or archived.
  Data Synchronization Issues: If the system is integrated with other systems (like payroll or external HR systems), there may be synchronization issues leading to missing records.
  Authorization Issues: The user may not have the necessary permissions to view the personnel records.
  
  Solutions:
  
  Verify Input Data: Double-check the last name, first name, and date of birth for accuracy. Ensure there are no typos or formatting issues.
  Check Personnel Records: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to search for the employee using different criteria (e.g., personnel number, other identifiers).
  Consult HR Team: If the employee is new, confirm with the HR department whether their personnel record has been created.
  Check for Deletions or Archiving: Ensure that the employee's record has not been deleted or archived. If it has, you may need to restore it or access archived data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the employee records. This may require coordination with the SAP security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for personnel actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to user manuals or training materials for guidance on how to properly enter employee data in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.