How To Fix 5O523 - Suspended work relationship cannot be checked

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 523

• Message text: Suspended work relationship cannot be checked

What causes this issue?

You want to create a data carrier. However, you have not specified a
personnel action/reason for the personnel action with which the system
can check the interruption of the employment relationship.

How to fix this error?

Enter the personnel actions/reason for the personnel actions that lead
to an interruption of the employment relationship in the following
field:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<ZH>Interruption ER (personnel action)</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5O523 - Suspended work relationship cannot be checked ?

  The SAP error message 5O523 ("Suspended work relationship cannot be checked") typically occurs in the context of HR or personnel management when there is an attempt to process or check a work relationship that has been suspended. This can happen in various scenarios, such as during payroll processing, employee data updates, or when trying to access employee records.
  Cause:
  The error is generally caused by one of the following reasons:
  
  Suspended Employment Status: The employee's work relationship is marked as suspended in the system, which means that the employee is not currently active in their role.
  Incorrect Data Entry: There may be incorrect or incomplete data in the employee's master record that is causing the system to flag the work relationship as suspended.
  Configuration Issues: There may be issues with the configuration of the HR module that are causing the system to misinterpret the employee's status.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Employee Status:
  
  Go to the employee's master data (transaction code PA20 or PA30).
  Verify the employee's status and check if it is indeed marked as suspended. If it is, determine if this is correct or if it needs to be updated.
  
  
  
  Update Employment Status:
  
  If the employee should not be suspended, update their employment status to active. This can usually be done through the infotype 0000 (Actions) or infotype 0001 (Organizational Assignment).
  
  
  
  Review Data Consistency:
  
  Ensure that all relevant infotypes (e.g., 0000, 0001, 0002, etc.) are correctly filled out and consistent. Look for any missing or incorrect entries that could lead to the suspension status.
  
  
  
  Consult with HR or Payroll Team:
  
  If you are unsure about the changes or if the employee's status should remain suspended, consult with your HR or payroll team for guidance.
  
  
  
  Check Configuration:
  
  If the issue persists, it may be necessary to review the configuration settings in the HR module. This may require assistance from an SAP HR consultant or your IT department.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for updates or patches that may resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  Infotypes: Understand the various infotypes related to employee data, especially those that pertain to employment status and organizational assignment.
  Documentation: Refer to SAP documentation or user manuals for detailed information on handling employee statuses and related errors.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.