How To Fix 5O162 - A duplicate leave sickness certificate is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 162

• Message text: A duplicate leave sickness certificate is not permitted

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5O162 - A duplicate leave sickness certificate is not permitted ?

  The SAP error message 5O162 ("A duplicate leave sickness certificate is not permitted") typically occurs in the context of managing employee leave and sickness records within the SAP system. This error indicates that there is an attempt to enter a sickness certificate that has already been recorded for the same employee and time period.
  Cause:
  
  Duplicate Entry: The most common cause is that a sickness certificate for the same employee and the same period has already been entered into the system.
  Incorrect Data Entry: There may be a mistake in the data entry, such as entering the same certificate number or date range.
  System Configuration: The system may be configured to prevent duplicate entries for compliance or reporting purposes.
  
  Solution:
  
  
  Check Existing Records: Verify if a sickness certificate for the same employee and time period already exists in the system. You can do this by:
  
  Navigating to the relevant infotype (e.g., Infotype 2001 for Absences).
  Searching for existing sickness records for the employee in question.
  
  
  
  Correct the Entry: If you find that a duplicate entry is being attempted:
  
  If the certificate is indeed a duplicate, you may need to update or reference the existing record instead of creating a new one.
  If the entry is not a duplicate, ensure that the dates and certificate numbers are entered correctly.
  
  
  
  Consult with HR or Payroll: If you are unsure about the records or how to proceed, consult with your HR or payroll department for guidance on handling sickness certificates.
  
  
  System Configuration Review: If you believe the error is occurring incorrectly (e.g., due to a system bug or misconfiguration), you may need to involve your SAP support team or system administrator to review the configuration settings related to sickness certificates.
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes in SAP for managing absences and sickness records, such as Infotype 2001 (Absences) and Infotype 2002 (Sick Leave).
  Documentation: Review SAP documentation or user manuals related to leave management and sickness certificates for additional context and procedures.
  SAP Notes: Check for any SAP Notes or updates that may address known issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that sickness certificates are managed correctly within the SAP system.