How To Fix 5O164 - Sickness certificates printed...

SAP Error Message - Details

• Message type: E = Error

• Message class: 5O - Notifications in the Master Data Area (Austria)

• Message number: 164

• Message text: Sickness certificates printed...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5O164 - Sickness certificates printed... ?

  The SAP error message 5O164 typically relates to issues with the printing of sickness certificates in the SAP system. This error can occur in the context of HR (Human Resources) modules, particularly when dealing with employee absence management and the generation of sickness certificates.
  Cause:
  The error message 5O164 usually indicates that there is a problem with the configuration or data related to the sickness certificate printing process. Common causes include:
  
  Missing Configuration: The necessary configuration for printing sickness certificates may not be set up correctly in the system.
  Data Issues: There may be missing or incorrect data in the employee's records or in the absence management module.
  Authorization Issues: The user may not have the necessary authorizations to print sickness certificates.
  Output Device Issues: The printer or output device may not be configured correctly or may be offline.
  Form Issues: The form used for printing the sickness certificate may be missing or incorrectly configured.
  
  Solution:
  To resolve the error message 5O164, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the configuration for sickness certificate printing is correctly set up in the SAP system. This includes checking the relevant customizing settings in the SPRO transaction.
  
  
  
  Verify Employee Data:
  
  Check the employee's master data and absence records to ensure that all necessary information is complete and accurate.
  
  
  
  Review Authorizations:
  
  Ensure that the user attempting to print the sickness certificate has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  
  Check Output Device:
  
  Verify that the output device (printer) is correctly configured in the SAP system and is online. You can check this in the SPAD transaction.
  
  
  
  Form Configuration:
  
  Ensure that the form used for printing the sickness certificate is available and correctly configured. You can check this in the Smart Forms or SAPscript settings.
  
  
  
  Test Printing:
  
  After making the necessary checks and adjustments, try to print the sickness certificate again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), PA20/PA30 (Display/Change Employee), and SPAD (Output Device Administration).
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to sickness certificate printing.
  Documentation: Review SAP documentation or help files related to HR absence management and sickness certificate processing for additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.