How To Fix 5N862 - Date of birth not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 862

• Message text: Date of birth not found

What causes this issue?

The values entered for, among others, tax class and conversion rule are
checked against the age of the employee entered in infotype
<LS>Personal Data </> (0002) in field <LS>Date of Birth</>. The date of
birth cannot, however, be found for the employee you are processing.

System Response

The infotype record cannot be saved.

How to fix this error?

Check if a <LS>Personal Data</> infotype record exists for the employee
concerned that is valid for the same period as the </>Fiscal Data NL</>
(0060) infotype record. If not, create the <LS>Personal Data</>
infotype record, or change the start or end date for the existing
record. Then return to infotype <LS>Fiscal Data NL</> and continue
processing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N862 - Date of birth not found ?

  The SAP error message 5N862, "Date of birth not found," typically occurs in the context of personnel administration or employee master data management within the SAP system. This error indicates that the system is unable to find a date of birth for a specific employee or individual in the database.
  Cause:
  
  Missing Data: The most common cause is that the date of birth has not been entered for the employee in the system.
  Incorrect Data Entry: There may be a typo or incorrect format in the date of birth field.
  Data Migration Issues: If data was migrated from another system, the date of birth may not have been transferred correctly.
  Authorization Issues: Sometimes, users may not have the necessary permissions to view or edit certain data fields.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Navigate to the employee's master data record (usually through transaction codes like PA30 or PA20).
  Verify if the date of birth is entered in the relevant infotype (typically Infotype 0002 - Personal Data).
  If it is missing, enter the correct date of birth.
  
  
  
  Correct Data Entry: 
  
  Ensure that the date of birth is entered in the correct format (e.g., DD.MM.YYYY).
  Double-check for any typos or errors in the data.
  
  
  
  Data Migration Review: 
  
  If the data was migrated, review the migration process to ensure that all necessary fields were included and correctly mapped.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary permissions to view and edit the employee's personal data.
  If not, contact your SAP security administrator to adjust the user roles.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for additional guidance on handling personnel data.
  
  
  
  Related Information:
  
  Infotypes: In SAP HR, infotypes are used to store specific types of data related to employees. Infotype 0002 is specifically for personal data, including the date of birth.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing employee records.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be updates or fixes provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.