How To Fix 5N384 - Specify a financial institution for the ER contribution saved

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 384

• Message text: Specify a financial institution for the ER contribution saved

What causes this issue?

You have not entered a financial institution for payee while specifying
the employer contribution to be saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a payee.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5N384 - Specify a financial institution for the ER contribution saved ?

  The SAP error message 5N384, which states "Specify a financial institution for the ER contribution saved," typically occurs in the context of payroll processing, particularly when dealing with employee contributions to retirement plans or other financial institutions.
  Cause:
  This error usually arises when the system expects a financial institution to be specified for employer (ER) contributions, but it is either missing or incorrectly configured in the employee's master data or in the payroll configuration. The financial institution is necessary for processing contributions correctly, as it indicates where the funds should be directed.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Employee Master Data:
  
  Go to the employee's master data (transaction code PA30).
  Verify that the financial institution details are correctly entered in the relevant infotype (usually Infotype 0014 - Recurring Payments and Deductions or Infotype 0580 - Additional Payments).
  Ensure that the financial institution is active and correctly configured.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll configuration settings related to the financial institutions. This can be done in the customizing settings (transaction code SPRO).
  Navigate to the relevant section for payroll and ensure that the financial institution settings are correctly defined.
  
  
  
  Check for Missing Data:
  
  Ensure that all required fields related to the financial institution are filled out. This includes the bank key, account number, and any other relevant details.
  
  
  
  Run Payroll Simulation:
  
  After making the necessary changes, run a payroll simulation to check if the error persists. This can help confirm that the issue has been resolved.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or help notes related to payroll processing and financial institutions for further guidance.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for more specialized assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes that deal with financial institutions and contributions, such as Infotype 0014 and Infotype 0580.
  Customizing Settings: Understanding the customizing settings for payroll can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context or solutions.
  
  By following these steps, you should be able to identify and correct the cause of the error message 5N384 in your SAP system.