How To Fix 5N173 - No payroll results available (cluster CD not found)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5N - HR NL: Error Messages for Infotype Module Pools (NL)

• Message number: 173

• Message text: No payroll results available (cluster CD not found)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5N173 - No payroll results available (cluster CD not found) ?

  The SAP error message 5N173: No payroll results available (cluster CD not found) typically occurs when the system is unable to find payroll results for a specific employee in the payroll cluster. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  No Payroll Run Executed: The most common reason for this error is that no payroll run has been executed for the employee in question. If the payroll process has not been completed, there will be no results available in the cluster.
  
  
  Incorrect Employee Selection: The employee ID or selection criteria used to retrieve payroll results may be incorrect, leading to the system not finding any associated payroll data.
  
  
  Data Deletion: Payroll results may have been deleted or archived, which can lead to the absence of data in the payroll cluster.
  
  
  Configuration Issues: There may be configuration issues in the payroll module that prevent the system from accessing the payroll results.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view payroll results for the specified employee.
  
  
  Solutions:
  
  
  Check Payroll Run: Verify if a payroll run has been executed for the employee. You can do this by checking the payroll processing logs or using transaction codes like PC00_MXX_CALC (where MXX is the country-specific payroll) to run the payroll for the employee.
  
  
  Verify Employee Data: Ensure that the employee ID and selection criteria are correct. You can use transaction PA20 (Display HR Master Data) to check the employee's details.
  
  
  Review Data Deletion/Archiving: Check if the payroll results have been archived or deleted. You can use transaction PC00_MXX_CEDT to check the archived payroll results.
  
  
  Check Configuration: Review the payroll configuration settings to ensure that everything is set up correctly. This may involve checking the payroll schema and rules.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access payroll results. This can be checked with the help of your SAP security team.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (Maintain Payroll Area), PC00_MXX_CEDT (Display Payroll Results), and PC00_MXX_CALC (Payroll Calculation).
  SAP Help Portal: Utilize the SAP Help Portal for documentation related to payroll processing and error messages.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.