How To Fix 5M328 - Transmission failed as file of same name already sent but not received

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 328

• Message text: Transmission failed as file of same name already sent but not received

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M328 - Transmission failed as file of same name already sent but not received ?

  The SAP error message 5M328 indicates that a transmission failed because a file with the same name has already been sent but has not been received. This error typically occurs in the context of file transfers, particularly when using the SAP Application Link Enabling (ALE) or Electronic Data Interchange (EDI) processes.
  Cause:
  
  Duplicate File Name: The system is trying to send a file that has the same name as a previously sent file that has not yet been acknowledged as received.
  Network Issues: There may be network issues preventing the receiving system from acknowledging the receipt of the file.
  Processing Delays: The receiving system may be experiencing delays in processing the incoming file, leading to the original file still being considered "not received."
  Configuration Issues: There may be configuration issues in the ALE/EDI setup that are causing the system to misinterpret the status of the file transmission.
  
  Solution:
  
  Check File Status: Verify the status of the previously sent file. If it has been received, ensure that the acknowledgment has been processed in the sending system.
  Rename the File: If the original file is still pending, consider renaming the new file to avoid the conflict and attempt the transmission again.
  Monitor Network Connectivity: Ensure that there are no network issues affecting the transmission. Check logs for any connectivity problems.
  Review Configuration: Check the ALE/EDI configuration settings to ensure that they are correctly set up for file transmission and acknowledgment.
  Manual Intervention: If necessary, manually intervene to process the pending file or to clear any locks that may be preventing the acknowledgment.
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the failure.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like WE02 (for monitoring IDocs) or WE05 (for IDoc analysis) to check the status of the IDocs related to the file transmission.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation on ALE/EDI processes for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP Basis or technical support team for further investigation.